Verifex Privacy Policy

Last updated: September 20, 2026 · Applies to the Verifex mobile app ("Verifex," "the app")

Verifex is built to verify professional and safety certifications on your device. Most of what the app does — reading a certificate, matching a name, checking a provider's records — happens locally and never leaves your phone. This page explains the things that do involve our servers: anonymized usage data we always collect, an optional "Report Issue" feature that sends real details only when you choose to, and an optional encrypted backup you can turn on.

The short version: we never see your certificates, your name, your date of birth, or your photos, unless you explicitly turn on Backup or tap Report Issue on a specific certification — and Backup is encrypted on your device before it's sent, so we can't read its contents either way.

1. Data we always collect: anonymized verification results

Every time Verifex checks a certificate, the app sends us a small, anonymized record of what happened — not what the certificate says. This is on by default for every user and cannot be turned off, because it's how we find and fix problems with verification across the many different certification providers Verifex supports. It is not linked to your name or any account.

We collect	We do not collect
A random installation ID (not your name, email, or device ID) App version, platform, and OS version Which certificate type and provider was being verified Pass/fail status for each verification step, and how long it took A general error category when a step fails (e.g. "provider unreachable"), never the raw error text Whether a certificate number needed automatic correction (yes/no only) The date, to the day — not the exact time	Your name Your certificate or license numbers Your date of birth Any photo of a certificate or ID Raw scanned/OCR text Your location

We collect

We do not collect

A random installation ID (not your name, email, or device ID)
App version, platform, and OS version
Which certificate type and provider was being verified
Pass/fail status for each verification step, and how long it took
A general error category when a step fails (e.g. "provider unreachable"), never the raw error text
Whether a certificate number needed automatic correction (yes/no only)
The date, to the day — not the exact time

Your name
Your certificate or license numbers
Your date of birth
Any photo of a certificate or ID
Raw scanned/OCR text
Your location

This data is used only by us, to improve verification accuracy. We do not sell it, and we do not share it with advertisers or data brokers. We do not use it to track you across other apps or websites.

2. Report Issue (optional, sends real details)

If a verification doesn't go as expected, you can tap Report Issue on that certification to help us fix it. This is different from the anonymous data in section 1 above: it includes real details, and it is only ever sent when you choose to send it.

Off by default, every time. Nothing is sent until you review what's included and tap Submit. There is no background or automatic reporting.
You see exactly what's sent, before it's sent. The report screen lists every field included — your name, the certificate number, the certificate type and provider, and the response our verifier received from the provider's own website — with nothing hidden or bundled in beyond what's shown.
Used only to fix verification. We use submitted reports to diagnose why a specific provider check didn't work as expected, so we can correct it for everyone. We do not use this data for advertising, and we do not sell it.
Kept only as long as needed to investigate, then deleted.

3. Backup (optional)

Backup lets you restore your wallet if you get a new phone. It is off by default — you turn it on from Settings.

Encrypted before it leaves your device. Verifex encrypts your wallet data on your phone before sending it. We store only the encrypted result — we do not have the key, and we cannot read its contents.
No account signup required. Restoring on a new device works through your phone's own encrypted backup system (Android's backup service or iOS's iCloud Keychain) — we don't ask for an email or password.
Manual transfer option. You can also transfer your wallet directly to a new device by scanning a QR code, without using our servers at all.
Photos are not backed up in this version. Backup covers your certification records; the photos you've attached stay on your device only.

4. Deleting your data

The "Delete Account" button in Verifex wipes your wallet from your device. If you have Backup turned on, it also deletes your encrypted backup from our servers at the same time. This is immediate and cannot be undone.

Anonymized verification-result data (section 1) is not tied to your identity and is not deleted when you clear your account, since there is nothing in it that identifies you to delete.

5. Where your data is stored

Verifex's backend runs on Cloudflare's infrastructure. Data is transmitted over encrypted connections (TLS) at all times. Encrypted backups are stored using standard, industry-recognized encryption (AES-256-GCM, performed on your device).

6. Children's privacy

Verifex is intended for professional and workplace use and is not directed at children. We do not knowingly collect data from children.

7. Changes to this policy

If we make a material change to what we collect or how we use it, we'll update this page and the "Last updated" date above, and note it in the app.

8. Contact

Questions about this policy or your data: [email protected]